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Social Security Administration

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Pretty good place to work - Claims Representative Social Security Administration Employee Review

4.0
10 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits. There is a satisfaction in helping people in a time of need.

Cons

The training, while time consuming is not very effective. Does not deal with real life situations. Policynet, which contains all of SSA 's various rules and regulations is not very user friendly. Some policies are worded in a way that contradicts itself. Sometime I feel that I should have a law degree to understand it.

Explore other reviews about Social Security Administration

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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