Pros
Use to be job security Use to be Telework days Ok medical benefits After you close your laptop you can leave your work at work
Cons
Micromanaging at 1,000 % Emails ALL DAY about multiple changing priorities and they all are “Top priorities”. Unrealistic expectations which causes claims to grow uncontrollably because you can not work enough cases then the amount that come in daily. Including weekends and days you are off. 30min lunches ? You can barely make it out of the garage in that timeframe. Full of older employees that do the bare minimum, gossip and watch your every move. Cubical atmosphere with people talking and walking around all day. Some people act like they are at home with how loud they can be on private phone calls or even when talking with others. Prehistoric notions that you need to do other lazy people’s work while your cases grow. You have to do more than your job duties with no appreciation and slice yourself thin for the possibility to have a promotion and you must be liked by the ring leaders. Not enough, or fast enough assistance available when needed to process cases. Different location, components and positions communicate poorly causing confusion and more work. Long initial training Not enough quality continuous training after the initial training. Can you tell I hate it ? Try it at your risk Quality is not seen as valuable, as long as you can complete as many cases as possible even if they are incorrect causing possible disruption to the American public