Friendly environment but promotion process is challenging - Machine Learning Engineer SoftServe Employee Review

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment, friendly people and useful benefits.

Cons

Working towards promotions it’s very difficult since it requires proficiency in topics or tools that you must provide proof for, and the only acceptable experiencia is what you do inside the company, outside experience is not taken into account.

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SoftServe Response
3w
Thank you for taking the time to share this. It’s great to know that our working environment, people, and benefits stand out in your experience. Your thoughts on growth and promotion criteria are also valuable. We’re always looking at how to make development paths clear, practical, and connected to meaningful project opportunities.

Explore other reviews about SoftServe

5.0
19 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
8 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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