Didn’t live up to promises - Anonymous employee SofterWare Employee Review

Thank you for feedback and your 8+ years of service to SofterWare. We are happy you enjoyed the flexible work arrangement program we offered. We certainly all really miss sharing meals and gathering for other in-person celebrations with all of the wonderful employees of SofterWare. Meetings continue to be a focus for improvement. In fact, we have several meeting resources and tools available to assist our teams in running meetings efficiently and effectively. We continuously evaluate and improve upon our processes and programs to help employees achieve their career goals including promotions, new positions, increasing and/or developing new skills and responsibilities. As part of our new one-on-one monthly manager meetings, career goals and planning is a major focus. We follow a structured and consistent interview and selection process for every open position we fill, both internally and externally. Thank you for sharing your perspective on the pay and incentives as another potential area for us to focus. Our goal is to provide a base salary and quarterly incentives to employees based on their individual accomplishments as well as their efforts in achieving goals that contribute to the success of SofterWare. As for staff performance, we work with employees privately if there are areas of opportunity for them to improve their performance to delight our customers. We wish you all the best in your future endeavors. Kathy Piunti, Vice President of HR