Good Company; Lots of Oppertunity - Support Representative SofterWare Employee Review

5.0
1 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The company culture is great, coworkers are friendly and are always happy to help out if not busy, there is lots of opportunity for growth and development. I am genuinely satisfied with the company and my place in it, if you have an opinion it's easy to express yourself and you will be heard.

Cons

It can be hard to tell what the other departments are doing at times.

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SofterWare Response
10y
We’re happy to hear you can always find help when you need it. We have worked very hard to create a culture for our team to thrive in. As you know the doors around here are always open, and we welcome you to stop in for anything you need. Yes, keeping updated with our internal departments (outside of your own) can be a challenge at times. Our company wide Second Friday meetings are a great opportunity to learn what the other departments have been working on, and what is coming next. Also, all the managers are more than willing to take time to answer your questions, so by all means, please do so! We invite you to “sail on” with us as we guide our ship through the endless possibilities on the horizon! Thank you! Kathy

Explore other reviews about SofterWare

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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