Lack of Culture and - Keyholder SoulCycle Employee Review

1.0
11 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Free SoulCycle Classes and 30% off the extremely overpriced retail

Cons

There are no clear policies laid out from corporate, lack of management structure, knowingly deceives employees (example: in DC you get paid sick time as PT, but they sure won't tell you that), horrible hours and even worse pay, Melanie Whelan is unqualified for her role as CEO

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Love it- free rides are the best

Cons

Nothing love my coworkers !

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