Working at Soul for more time - Part Time Keyholder SoulCycle Employee Review

3.0
10 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Company and Customers Know you You definitely know what you're doing The connections from the riders are abundant and you form relationships with them so they will get you other jobs when you decide to leave

Cons

Hours are insane Toxic work environment and nobody keeps their mouths shut Hard to climb through company if you make baby mistakes Bosses pick favorites and make it extremely obvious HQ is a totally separate world and the field vs. corporate environment is very obvious. The corporate team does nothing for their studio staff or instructors

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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