Get in, get out. - Compliance Sovos Employee Review

Thank you for taking the time to share your thoughts. I agree, great people work at Sovos. I consider myself fortunate to work alongside so many talented, engaged people. I am sorry to hear that you have had a negative experience with some managers. Career development is incredibly important to our organization and, in managed services specifically, having managers who have done the work themselves and understand the challenges that their frontline employees face is a tremendous asset. I am also sorry to hear you feel you were passed over for bonuses and promotions. In Managed Services, there are multiple opportunities over the course of a year for our employees to receive both merit increases, bonuses, and promotions to acknowledge the work that goes into our busy tax season. I can also assure you that we have never fired anyone for advocating for better processes. To the contrary, I encourage all our employees to proactively advocate for change where they see opportunity for improvement. Our commitment to process improvement is what led us to hiring our first ever Global Leader in Managed Services, who spent time in our Minneapolis office recently listening to the team's feedback and concerns. Finally, to address your comments about diversity, we are still early in our journey (but nearly 2 years since we purposefully chose this path). We have made great strides with our DEI team but agree more work to be done. We know that having a diverse group of employees benefits all our employees, and I am committed to continuing to work with our leaders to impact positive change there. I wish you luck in your future endeavors, and thanks again for the feedback.