Walking on eggshells..step, step, crack-you're fired!! - Customer Service Representative Spectrum Employee Review

1.0
21 Aug 2019
Recommend
CEO approval
Business outlook

Pros

When it was Time Warner and the pre merger leadership.

Cons

Management style is not progressive. HR and Leadership above Supervisors do not want to acknowledge that morale is low because it seems they are afraid they will look bad and most of management is about Covering their own ______ . Result: They do not understand that at times people are not perfect and are quick to write up or fire you. Ridiculous expectations and even our supervisors are frustrated. New managers feel the need to prove they belong so they are quick to write up or fire. As stated before, not a progressive style of managing and with the new milleinial generation and other companies offering a more attractive and non toxic work experience, this location will never attract top talent

Explore other reviews about Spectrum

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All