Greed - Anonymous employee Spectrum Employee Review

2.0
30 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent compensation and benefit system. Free services.

Cons

Low morale, questionable sales tactics, no care for the individual only money. Their reaction to COVID-19 is also very concerning. I feel truly sorry for the techs and engineers.

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Spectrum Response
6y
We appreciate your concerns as we work together through these unprecedented challenges. As part of a FEMA Community Lifeline sector, our services are essential to keeping hospitals, first responders, government facilities, the news media and our communities connected and to protect the country. Making sure we deliver these vital communications while supporting employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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