Absolutely do not care at all. - Direct Sales Representative Spectrum Employee Review

1.0
5 Jul 2020
Recommend
CEO approval
Business outlook

Pros

About the only pros I can really come up with is the exercise you get being out in the field. The rest, is...okay, nothing to scream home about with benefits aside they dont cost a ton.

Cons

Where to start? Just about everything that Ive learned or been told has been contradicted either verbally or in writing. They constantly push you to get sales in the middle of the pandemic when we have record job losses, and never even bothered getting to anything that resembles a downturn in infections. During conversations with the mandatory lock down, they constantly felt it necessary to remind us we could be out there as a essential business. Even so we have been out since phase 1 opening, while other sections have been given work at home, or simply have not been out there. 20 sales during this pandemic is a joke, most of the "successful" reps work from 9am to 9pm. They dont keep any promises either. Bunch of smoke and mirrors for us and more so for the potential customers. Territory demands are a joke too. The commission is great on paper but unless you actually manage to get 20+ it really isnt all that great. Everything revolves around internet, if you cant get someone to get spectrum internet just dont bother. Theyre forcing mobile down our throats with one of the worst byob setups ever. I could keep going but why bother. Just dont work here.

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Spectrum Response
5y
Thank you for your review. We appreciate your concerns as we work together through these unprecedented times. As one of FEMA’s Community Lifeline sectors, our services are essential to hospitals, emergency first responders, government facilities, the news media and our communities to stay connected, help flatten the curve and protect the country. Making sure we deliver these vital communications while supporting our employees is our top priority. To that end, we made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

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