It gets old.. - Customer Service Representative Spectrum Employee Review

3.0
24 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Good pay, 401k, retirement, insurance, vacation time, sick and personal time. If your stats are good, you dont have to work holidays. Was able to work from home. Met a lot of cool people including supervisors & management.

Cons

Repetitive, it gets super busy to where you can't even take a sip of water or breathing time in between calls. Short staffed on weekends. Almost impossible to get days off on weekends. They are really strict about breaks and lunch. Systems take a while to load and takes time away before you clock in. Have to be there way before or turn on computer way before or else you'll be late. Customers can be super rude.

Explore other reviews about Spectrum

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All