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      Spokeo

      Engaged employer

      Spokeo reviews

      This place starts out as a great place to work. It only gets better from there. - Customer Care Representative Spokeo Employee Review

      4.0
      23 Apr 2019
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The amount of coaching and support that is provided to Customer Care Reps is unrivaled. Yes, there is free lunch. Yes, there is great people to work with on interesting problems. Yes, there is the opportunity to help people. Yes, there is opportunity to have an impact.

      Cons

      Dealing with unruly customers can be tough and draining.

      avatar
      Spokeo Response
      7y
      Thank you for taking the time to share your feedback! We’re glad to hear of your great experiences here at Spokeo. We understand that solving our customer's challenges require the best parts of you. This is why we have on-going training and coaching to continuously support you and your work here at Spokeo. Thank you for helping our customers and resolve their questions, solve their problems and, most of all, thank you for being an essential part of the Spokeo team!

      Explore other reviews about Spokeo

      5.0
      10 Nov 2025
      Data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture and good people to work with.

      Cons

      401k matching stops and less bonus.

      1.0
      26 Nov 2025
      Email support
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

      Cons

      Whoops, just read the above

      2
      avatar
      Spokeo Response
      6mo
      Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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