Understaffed and badly managed. - IT Service Desk Analyst SproutIT Employee Review

- Free training and bonus program - Wide exposure to technologies - Opportunities to be involved in projects

- Poor communication and accountability across teams - Workloads are sometimes unachievable with people working way over their hours leading to stress. Team managers were always under immense pressure and stress which filtered down to the wider teams. - Management often appear to seem like they listen, however no actions come to fruition when you feedback to them or they promise something, during the time I was there, there was high turnover of staff - which I believe was a result of this. - Office space was very limited, often we were expected to stay at client sites when even after we'd finished our work there which was very uncomfortable. I'd have to buy things a coffee shops nearby to have somewhere to work, which I was not allowed to claim back. We were constant promised more space for a over a year and it never happened. - A senior management member was often a big cause of a lot of problem, and no matter how many times he was reported nothing was done. Even after a case of him physically threatening another member of staff and committing vile acts in the staff toilets.

I really enjoy it here, It is a great team to work with and everybody here will help you out if you get stuck. It is a very busy environment however that is expected when you are supporting the clients that we do. They have very high standards and expect the same from us. Sprout encourage us all to study and they will support you financially during your studies and reward you for passing your exams, so a win win situation! Management have also helped guide me when I wasn't sure what study path to take as well as allowing me to work from home on occasions which has saved me from using my holidays for tasks like waiting in for the boiler repair man!

Starting to run out of space where we are growing as a company but management are working on that for us, so we will hopefully have a rest area soon. - May I recommend a pool table??