Pros
The people you work with are the highlight of this company. Most teammates are friendly, approachable, and genuinely willing to help, which makes the day-to-day more bearable. Because priorities and projects are constantly shifting, you inevitably wear many hats, which can be a good way to pick up new skills and gain exposure to different parts of the business. If you’re looking to learn quickly in a chaotic environment, you’ll get that opportunity here.
Cons
When I started, the company’s Glassdoor rating was above 4.2 stars, and that felt accurate at the time. Now, it’s dropped below 2.9, and unfortunately, it’s not surprising. The culture has changed drastically for the worse. What was once a positive and collaborative environment has turned into a fear-driven workplace where many employees are worried about losing their jobs, something that's discussed among us constantly. This isn’t just perception. Turnover has been extremely high across sales, marketing, customer success, and most recently, product. Leadership is the root of the problem. The CEO frequently changes direction on a whim, often invalidating hours of work solely on his opinion with little warning. A recent all-company meeting where he bluntly told employees that AI is taking over, and many people won’t be here in the future summed up the lack of awareness and empathy. Any criticism of "his" product or praise of competitors gets sharply rebuked, and prevents any honest discussions about product strategy. The CRO operates in a rigid, outdated style and manages to avoid accountability despite the majority of sales reps consistently missing quota. HR provides little to no value. Since new HR leadership was brought on, employees have seen virtually no tangible improvements to benefits, pay structures, or the overall employee experience. Raises are minimal at best, and communication from HR is almost nonexistent. The steep drop in the company’s Glassdoor rating reflects what employees are experiencing: a workplace that’s gone from promising to demoralizing. Without major changes, the pattern of high turnover and low morale will only continue.