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      State Farm

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      State Farm reviews

      Not the Same State Farm - Claims Team Manager State Farm Employee Review

      3.0
      13 Jun 2016
      Claims team manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are great and are truly the best part of working at State Farm.

      Cons

      Since undergoing extensive internal restructuring, the environment and culture is nothing like it once was. The new concept seems to be about doing more work with fewer people, so everyone is overworked and burnt out. Work-life balance doesn't exist anymore. Upper leadership insists on saying there is not a mandatory overtime policy in place, but just because they instead call it "non-optional" overtime doesn't change the "mandatory" component of it. Two years into the "new model" for claims and things have gotten worse instead of better.

      Explore other reviews about State Farm

      5.0
      16 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great to work with the agent

      Cons

      Thought if you are not good at sales

      3.0
      8 Mar 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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