Initial Loss Reporting - Initial Claims State Farm Employee Review

2.0
25 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Easy, mindless job

Cons

Repetitive and monotonous, saying the same word tracks over and over. Time watching for each call, and making sure on time for breaks/lunches, even if you were on a call if you are late to your breaks it counts against your adherence . . . kind of a lose-lose situaton that you need to figure out how to manage or, you'll get written up. Most of the promotion talk is BS due to the adherence numbers game . . . they need bodies on the phones, they'll keep you there for a year, at least, before you're "supported to apply for a promotion." I call that BS.

Explore other reviews about State Farm

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being able to help people find quality insurance coverage in a great environment

Cons

None that i can think of

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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