Once a career, now it’s not even a good job. - Claims Specialist State Farm Employee Review

2.0
16 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Brand Recognition, Pension Plan, Anniversary Gifts, Wages are Competitive in my local area & convenient local office with parking ( for now ) Health Insurance & 401k are optional

Cons

Time Clock & Strict Point System for tardiness & absences Revolving Doors that often don’t revolve & trap you, blocking access to the Time Clock mentioned above. PTO bank has to cover all absences - vacation, sick, personal, etc. Actually getting to take any of the time in your PTO bank is another story- time off requests denied more often than approved. Upper Management completely out of touch or simply doesn’t care that morale is at an all time low; yet, announce absurd new goals & metrics almost monthly. Computer system & programs often crash- Monthly Barometer Survey with the same 10 questions - I guess they just ignore the answers each Month because it’s only getting worse! Time Tracker / production tool for reporting every moment of the day.

Explore other reviews about State Farm

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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