unrealistic workload - Claims Specialist State Farm Employee Review

3.0
1 Feb 2019
Recommend
CEO approval
Business outlook

Pros

State Farm is a large and stable mutual company that does not have stockholders to answer to. And they have good benefits.

Cons

State Farm appears to have lost sight of the value of the experienced workforce and doesn't mind replacing them with untrained associates for less money. This is perhaps just one reason why their workloads have become unrealistic requiring unmanageable overtime to sustain goals.

Explore other reviews about State Farm

5.0
16 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great to work with the agent

Cons

Thought if you are not good at sales

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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