Pros
Pay increases every year, good medical benefits, generous sick time and vacation time.
Cons
If you have a voice, you will not be promoted. The company does not like those who are strong willed, well versed, and will challenge an issue. They have management forums where the management asks the employees to ask questions, but when you ask question regarding work flow issues, you are ostracized. There is way too much favoritism and there are clicks within management. Which means the people they like most get promoted. The room for growth seems non existent. In order to even be considered for a new position, they want you to have taken "insurance education courses" which may have nothing to do with the new position you are applying for. This is not stated as mandatory on the job description, but can prevent you from getting an interview if you haven' t completed a designation (4-5 courses)