Not what I exxpected - Claim Processor State Farm Employee Review

3.0
10 May 2010
Recommend
CEO approval
Business outlook

Pros

The stability of the company, the benefits offered & the people.

Cons

Tough job to have to listen to most people calling in for 8 hours a day that are upset about their damaged cars or the fact that "it isn't their fault" or having to explain the same thing over and over and over again everyday all day, it weighs on you after a while. Very LOW starting salary, A LOT of favortism going on there and THE WORST EXPERIENCE OF MICRO MANAGEMENT of any place I have ever worked. They expect too much "adherence" to their strict schedule and you never hear any positive feedback, only negative.

Explore other reviews about State Farm

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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