9y
Our associates are our most valued asset and you are absolutely correct in your observation of our constant desire to improve. As we grow, we do ask our teams to adapt quickly to the changes. We only implement the best programs designed to make overall operations easier, faster, and more efficient. We recognize the temporary burden we put on the teams during the learning process and hope the good far outweighs the initial challenge. I have forwarded your suggestion to Carrie.Polonsky@SteadfastCo.com in our Learning & Development department about the additional training. If you would like to reach out to her directly, please feel free. In the meantime, if you have any additional feedback, please contact me at Ella.Rooney@SteadfastCo.com. We are happy to help!