do not come here if you want a real sales job - Inside Sales Representative Stericycle Employee Review

1.0
12 Feb 2025
Recommend
CEO approval
Business outlook

Pros

1 WFH day and the coffee is pretty good

Cons

This role is a mix of sales and account management with low pay. Most of the company struggles to hit KPIs, which are often unrealistic. Before WM acquired the company, about two-thirds of the sales floor was on a performance improvement plan. The only reason they were taken off was that it didn’t look good during the acquisition. They advertise "uncapped commission," but that’s misleading—large volume orders (LVOs) are capped at 50% if they exceed your monthly quota. Even if you land a big deal, they make sure you don’t get the full commission. The main issue is the high KPIs paired with low commissions, and even when you do hit targets, the payout structure keeps shifting. Success isn’t based on sales skills as much as the luck of your assigned territory and how well your operations team handles the deals you close. The only real perks are a guaranteed salary for the first three months and shorter workdays during training. If you're looking for a temporary gig while job hunting, this could work.

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Stericycle Response
1y
Thank you for taking time to provide feedback. We are sorry you have not had a great experience at Stericycle. We would like to hear more about your experience and how we can improve. If you have any additional feedback, please feel free to e mail us at talentacquisition-us@stericycle.com.

Explore other reviews about Stericycle

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork, engagement and collaboration

Cons

None that I can think of right now

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Stericycle Response
4mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked alongside a team that was consistently supportive and always willing to make time to answer questions, which made a meaningful difference in my day-to-day experience. There was a real sense of collaboration, and having people who were approachable and dependable made it much easier to navigate a fast-paced, high-volume sales environment. It helped create a bit of stability and camaraderie even during more demanding or repetitive parts of the role. Overall, it was a company operating as a leader in the space, which added to the scale and pace of the experience

Cons

This was my experience working at Shred-it, which is a subsidiary of Stericycle.If you’ve ever wondered what zero autonomy feels like, this is your spot. The day was a nonstop loop of cold calls, cold walk-ins, and more cold calls, with a mandatory “smile and dial” every morning. On the Shred-it team selling waste bins, it often felt like creativity and independent thinking were… safely shredded. Management could be extremely hands-on to the point of micromanagement, with frequent check-ins and scripted role-play scenarios that rarely reflected real conversations in the field. Communication style could come across as condescending or patronizing at times, especially on team calls, which made for an uncomfortable environment when feedback felt more critical than constructive.

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Stericycle Response
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
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