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      StoryPoint

      Part of Common Sail Investment Group

      Engaged employer

      StoryPoint reviews

      A lot of room to grow - Lead Receptionist StoryPoint Employee Review

      3.0
      1 Apr 2025
      Lead receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Residents are wonderful and good to engage with

      Cons

      1. Lack of Accountability – HR has not followed up on my concerns, making it seem like they are dismissing the issue. 2. Toxic Work Culture – Instead of addressing the problem constructively, the workplace encourages blame and defensiveness. 3. Poor Communication – There is no clear guidance or resolution, leaving you feeling unsupported. 4. Lack of Professionalism – Handling sensitive discussions in public and failing to provide proper feedback creates a negative work environment. 5. Unresolved Issues – Without action from leadership, the same problems are likely to continue affecting others.

      avatar
      StoryPoint Response
      1y
      Hello, Thank you for sharing your concerns. We genuinely value your feedback and would appreciate the opportunity to speak with you directly to better understand your experience. We’ve made a few attempts to reach you but have not been successful. If you're open to connecting, please feel free to contact our HR Business Partner, Kristyn Nowlin, at 810-220-2671 at your convenience. We always encourage employees to reach out to HR directly if there are any concerns that cannot be resolved within the community, particularly those involving leadership or management. We’re here to support you and are eager to connect. Thank you again for your time and feedback.

      Explore other reviews about StoryPoint

      5.0
      24 Apr 2026
      Wellness director
      Recommend
      CEO approval
      Business outlook

      Pros

      Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

      Cons

      I do not have any cons to note.

      avatar
      StoryPoint Response
      4w
      Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
      5.0
      21 Mar 2026
      Executive director
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great opportunity to connect with new colleagues and leadership in a more relaxed setting -Well-organized overall, with clear effort put into logistics and planning -Sessions helped provide insight into my new company’s vision and direction -Positive, welcoming atmosphere that made integration feel smoother -Good balance of structured activities and informal networking time

      Cons

      -The only con, I can think of, was the travel....both directions we had a layover.....no fault of anyone, travel just took a long time

      avatar
      StoryPoint Response
      2mo
      Hello, Thank you for sharing such detailed and thoughtful feedback! We’re glad to hear the retreat provided meaningful opportunities to connect with colleagues and leadership, and that the atmosphere helped make integration smoother. Your insights on creating smaller group discussions and connecting the company’s vision to individual roles are excellent suggestions that can help us continue strengthening engagement and alignment. We appreciate your recognition of the planning and effort behind the retreat and will use your feedback to build on this positive experience for future events.
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