Flexible schedule but issues with pay and customers - Flexologist StretchLab Employee Review

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule, Easy job, Good training

Cons

Pay structure, Annoying advertising, upset customers (in regards to subscription model)

Explore other reviews about StretchLab

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, upbeat workplace, tips

Cons

may have shifts when you don't have a full schedule

2.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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