Not the best place to look for growth - Project Manager Structured Agency Employee Review

1.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

bi weekly payment, nice team mates.

Cons

I had the opportunity to work at Structured Agency, and while there were some positive aspects, I unfortunately had a disappointing experience with the management and overall support structure. During my time there, I was able to successfully upsell several clients and retain another client for eight months, despite them initially planning to leave. However, I found that the company offered very little in terms of training and professional development. Feedback from management was rare, and I was ultimately let go without any real explanation, which felt like a move to replace experienced employees with cheaper talent. It's worth noting that many clients also seemed to churn during my tenure. and not to say how many of my coworkers left during my time there. I believe Structured Agency has potential, but the lack of investment in employee growth and management support is a serious issue that needs to be addressed.

avatar
Structured Agency Response
1y
Hi there. I appreciate your reflections on your experience and also want to commend you for what sounds like successful account management and contributions to the business - well done! Thank you also for sharing your advice, and for acknowledging that when you left you felt Structured has potential but needed to focus on employee development. While I would not take full credit for any gains, nor assume I've got it all figured out, I would state that we do now have career paths in place for employees, and we have rolled out a robust training program that has been well-received by the team. You and I fully share the belief that when team members feel supported and have opportunities to develop their skills, they are more likely to stay and contribute to long-term success. Our employee retention rate is now above 90% which is one metric that points to us moving in the right direction. It's thanks to candid feedback from members of the team that help focus and guide these efforts, and I am grateful. - Andrea (VP, People)

Explore other reviews about Structured Agency

5.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The people are thoughtful, driven, and genuinely kind. Collaboration is the norm, not the exception, and it’s a low-ego environment, which feels rare in the agency world. You’re trusted to do your job well without being micromanaged, with real autonomy and accountability. If you want to grow quickly and take on more responsibility, the opportunity is there. There’s a strong sense of purpose and pride in the work, and the company genuinely cares about doing right by clients. The bar is high, which isn’t for everyone, but it makes the work challenging and rewarding. This is a great place for people who want to do excellent work.

Cons

The bar is high and the work moves quickly. Because the team is fully remote, you need to be comfortable working independently and speaking up—there’s less passive learning than you’d get in an office environment.

avatar
Structured Agency Response
5mo
Thank you for sharing your perspective on what makes working at Structured special for you, and also what you see as the candid realities of working in a fully remote agency environment, so that those who thrive in this setting will opt in (to the opportunities and also to the challenges). Your sentiment about the people at Structured being thoughtful, driven, and genuinely kind reflects what I typically hear and see as well, whether that be in my 1to1 check-ins with individuals, or on our peer recognition platform, or in the monthly all-hand meeting in which everyone gives a shout-out to a teammate who they see living our core values. I find your observations insightful about how a remote environment demands a certain level of comfort speaking up, needing to take a proactive approach to learning, and the ability to strike the balance between collaboration and working independently. Thank you for sharing! - Andrea (VP, People)
3.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people (your team) is great and benefits are just ok

Cons

expect to have an ever increasing workload with 0 additional bumps in compensation

1
avatar
Structured Agency Response
8mo
Hello there - thank you for leaving your review and offering your perspective. I'm glad to hear that you appreciated the team; that's been my experience too. I feel quite lucky to work with smart, interesting, and passionate people with diverse skills and deep expertise! As for your critiques, I can understand where you might be coming from. I'm unsure when you left the company, but it might be helpful to know that we now have two structured review cycles per year, inclusive of salary review, promotions, and pay raises, with decisions aligned to competency frameworks, manager input, and peer feedback to reinforce that we're celebrating those who are consistently living our core values. In this most recent cycle, I'm pleased to share that we were able to promote a third of our team, and in the past year, the majority of employees have seen increases to compensation. That being said, it sounds like that wasn't your experience, and I'm sorry to hear that. I'm hoping you are taking the good that came from your time with team, applying what you learned, and doing well now. Thanks again for the feedback! - Andrea (VP, People)
See reviews by: Helpful|Rating|Date|All