Terrible everything - Cashier Sully's Employee Review

1. Terrible communication, they will only tell you what you’re doing wrong. They will beat it into you without making note of what you did right, it’s like trying to impress an abusive parent, the best you do is never enough cause they will make something to complain about. There’s also a “daily” log where communication is supposed to happen and no one ever told me about its existence until I had been there about a month not even joking, the log also has almost no actual communication cause they just rely on “hand me downing” every bit of information needed for a specific day through coworkers, so it progressively gets more paraphrased throughout the day so by the time the closer shows up (me) I’m getting like a sentence of info with a term or two I haven’t full grasped yet as I am still learning the job. 2. New tasks will be added everyday and they assume you understand this and are okay with increasing your workload in the same amount of time you had previously. Literally on what ended up being my last night of work I ended up mentioning that our “manager” (not officially) was having me mop a certain area every night and that I “should have been” since my first time closing and this coworker (who has been there over a year) was genuinely bewildered that I was being asked to do that every night and had never heard of that before. They are looking for someone to carry the load whether they admit it or not. 3. Don’t close. EVERY task past 7pm is the closers “job” and the earlier shifts pick and choose what to “help” you with each day (usually just ends up being only the dishes) and each human works differently so it’s tiring learning who is going to cover what for you instead of just giving each job title direct tasks. They also have to manage the flow of customers while doing this so on busy days there is simply not enough time for everything they require. The reasons for that being, on normal flowing days you will have some downtime, this company doesn’t believe in downtime, so they make up stuff to do every night that probably only needs to be done weekly or biweekly, so when it’s a busy day, all of a sudden there’s no time for everything they require and guess what, that’s not the closers fault but they’re definitely gonna let you know why it isn’t their fault and that everything that’s done at night is the closers job. 4. They will start being weirdly nice to you towards the end of your tenure, the coworkers who I knew weren’t very fond of me (someone who was learning the job slower than the normal person I will admit) all of a sudden were angels to me and very forgiving of my mistakes when before they would throw in sass and sarcastic comments. 5. The HR lady is weird. She subtlety accused me of sending her call to voicemail the day she fired me as if I did not close the store the night before and was sleeping. I also had never answered calls as early as they call because again, I usually closed the night before and was asleep, So this wasn’t out of character for what I had shown them and it felt like she was just taking a dig at me. 6. They will deliberately lie to you about what is ultimately your termination meeting which just screams out of touch capitalistic place who doesn’t care about the human aspect of life, which is ironic when their whole script is to be the “Disneyland” of gas stations (prices included) they also had the audacity to ask me to bring my work shirt into a store at a separate time to return it when I could have just brought it to that meeting if they were open and up front about what they were doing. 7. You will get varying levels, with most of the time it being poor, “training” from 3 different people (2 if you’re lucky) who ALL do EVERY task a bit differently. I was told to wipe the pumps with a cloth one day, then told that we don’t actually ever really wipe the pumps with the cloth the next day. I was told to not clean the coffee grates in the sink then the next day told that I do and was met with a sarcastic remark when I asked for clarification. I was taught to count out change 3 different ways and I kid you not it got more complex with each teaching. 8. Their patience runs thin super fast. I will be the first to say I was a slower learner when it came to this job and I understand how annoying it is to be stuck behind the slow person in traffic, but when I say any form of praise or trace of faith in me ended after my first training week I mean it ended and every mistake was met with annoyance by every coworker who took the job of being “in charge” for my shifts and I don’t mean they weren’t teaching me what to do right when I did make a mistake, but it was always the initial reaction and attitude that would radiate out of their tone towards me for the next 10 minutes after each mistake that got to me and I don’t really consider myself a person that needs praise, but when a place that I go to multiple times a week for hours at a time does nothing but make me feel like a loser I don’t really think that’s a healthy work environment where I can feel good about what I’m doing. 9. They also have a form where customers and employees can “request” items to be put in store and that is the biggest piece of lies, nothing except alcohol actually gets ordered from those request forms, probably a minor thing but it mattered to me, they don’t even have a way to inform you that your request can’t happen, you are just left to wonder. 10. They said part time was okay, I told my manager my preferred part time hours and mentioned that school was starting so my schedule would change for that too, all seemed good as she didn’t say anything about that not working or that it simply couldn’t work like that. Right after this was about when those sassy coworkers started treating me like an angel. 11. Everyone has areas that they themselves take care of, my only shifts were closing shifts, and the first hour and a half to two hours of that is spent outside, then 20 on break, then at least 30, but probably longer, on the register while the other person (who leaves at 10:30) does the dishes so you don’t have to. Then once they leave, you can’t be away from the register when a customer is in the store. These kind people made my area the employee only rooms…I had probably the ONLY shift time that shouldn’t have to leave the front to do their area and they assigned it to me. They also were surprised when I asked if I could trade it with someone else, as if I was the only one able to think critically for those specific 5 seconds. I never got it switched either so yea.