Avoid This Company - Anonymous employee Summit Broadband Employee Review

This was the worst job experience I've ever had. If you are wondering about working in the store front, run away. You are servicing rich customers in the Naples and Fort Myers area that feel like they are entitled to everything. There is no work life balance. You will be working Saturdays and you will be working overtime, sometimes 6 day work weeks back to back. The customers are rude and management pretends to sympathize with you, but they don't care about you. I have never been micromanaged so much in my life. Management needs to be shuffled out. The processes you use for your job are not efficient. You will have to do the work of other departments as well as your own. The company is heavily influenced by the customers. If the customer is part of a condo association board or knows the C.O.O. then they can basically get what ever they want from the company. Look, long story short, avoid this company at all costs if you live in the Fort Myers, Naples area.