unhealthy business practices and culture - Sales Sumo.com Employee Review

1.0
6 Aug 2020
Recommend
CEO approval
Business outlook

Pros

snacks. some developers were genuinely nice people

Cons

Where to even begin. - Saying the company is "a family." Maybe when the company started, but it is inappropriate to suggest it this is still the case after several years and rounds of new hires (and fires). - Shoddy business model. It consists of downright harassing shopify and wordpress business owners at all hours to go with Sumo over any of the other 50 competitors. Gmail (rightfully) blacklisted sumo emails again and again for spam. They previously used contracted offshore email curators combined with an automated emailing tool which blasts potential clients with silly sales pitches and attaches this drivel to onsite employee names. They can't even get their own internal finance reports right, leading to layoffs. - Product is terrible. Going along with the theme of harassment, the shopify/wordpress plugin annoys people into giving up their email while browsing their site. Making for a cheap and unenjoyable experience. Anything for a buck - Weird internal practices: forcing employees to go on retreats where they share beds. Forcing employees to stand in front of the company to be asked "literally anything." Making teams sit down and talk about their childhoods (without a therapist of HR rep present). A lot of booze for compliance and camaraderie. How is this appropriate? The lack of boundaries is insane. - Emotionally bullying people into working nights and weekends. Shaming people during work hours when they admit to using their "free time" to catch up on sleep. If you believe in hustle at the cost of personal health and wellbeing, I'm sure you will find this fine. - low pay

Explore other reviews about Sumo.com

5.0
19 Sept 2018
Recommend
CEO approval
Business outlook

Pros

High flexibility, takes care of employees, diverse projects. Agile team flow, product management team has good communication with developers. A lot of cross-team communication.

Cons

Slightly lower compensation than market.

5.0
28 Oct 2016
Recommend
CEO approval
Business outlook

Pros

No joke, the Sumo team is truly a family! #SumoLife We work hard, we hang out, we have fun, and we all love what we do. We have a small team full of ROCKSTARS (some of the smartest people I've ever worked with) that are generating amazing results while helping businesses all over the world make an impact. You've probably heard many times that a company has a great culture but I always took it with a grain of salt b/c honestly who is going to tell you the culture at a company sucks. But since joining the Sumo Fam this is TRULY a place that has an AMAZING culture, an amazing team, and we are all Our leaders focus heavily on keeping that culture alive. If you want to be apart of a special team, doing special things come join the Sumo Fam --> it will be one of those moments in your life when you look back and know this was the point in time that changed the trajectory of my life in an amazing way.

Cons

Besides the fact that we're located on E. 6th street so I have to drive from North Austin every day and play this game called "People Don't Know How To Drive On I-35" #FirstWorldProblems...there isn't one complaint from me. When I leave the office each day, I'm excited to go to sleep so I can wake up and come back #NoBS

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