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      Support.com reviews

      Training was the best, taking calls were easy but management tiresome. - Client Service Technician Support.com Employee Review

      3.0
      11 May 2022
      Client service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training was long and thorough. Fairly easy job.

      Cons

      After training, people were less likely to answer your questions. Everything was done over chat and you couldn’t get in touch with management when you needed.

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      5.0
      16 Jan 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      4.0
      26 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

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