Poor pay, bad schedule - Anonymous employee Sur La Table Employee Review

2.0
30 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working in a store with cooking classes keeps things different and interesting. The employee discount is generous (but you can't help but wonder how big the markup is in the first place!). If you're into cooking, it's nice to be able to learn about all the high-end stuff and be able to afford it (in theory... if this is not your only job... see "Cons"). That is why the two stars. One for having nice stuff and one for the discount. In every other way: beware of this job.

Cons

The pay is absolutely insulting for sales associates. I am convinced that the only reason they get away with it is because half of the associates are fairly well to do folks, comfortable retirees, or people with well paying professional jobs who are in it for the fun of it and the discount and that's it. Schedule is rarely put out more than a few days before it starts, and they demand a high amount of availability so really, your whole life is on pause until management gets their act together. The mandated high available (recent change) is the reason I will be leaving. Not enough payroll to have a dedicated stock/floorset person anymore so those tasks are now performed while also trying to provide customer service. They don't schedule anyone full time, to avoid needing to provide benefits. You will not get more than 25 hours per week from this employer.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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