Misrepresentation of job--poor store management - Sales Associate Sur La Table Employee Review

1.0
6 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Good non-management staff to work with and great discount. Excellent store product mix.

Cons

I was hired as a "seasonal" sales person AFTER Jan 1, 2013. It turns out that I was only there to help with inventory---this was not stated at the time of hire or I would never taken the job. They told me that I would have about 12 - 16 hours per week as a part timer when, in fact, I haven't been scheduled for the past 3 weeks. Management in the Austin store has turned over completely ----they are well meaning but lack any real experience in dealing with staff.. On balance--with years of retail experience--this is the worst management team I have ever seen. Area management has also been completely non-responsive to emails seeking to understand their policies.

Explore other reviews about Sur La Table

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Very fun work - Get to work with professional chefs - You will actually learn more about cooking in this position than you will taking the classes - Employee discounts

Cons

- Low pay with no opportunity for advancement, not a career path - Sometimes kitchen is understaffed, putting a lot of pressure on you

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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