Horrible changes - Seller Swap.com Employee Review

1.0
18 Aug 2020
Recommend
CEO approval
Business outlook

Pros

None to be absolutely honest.

Cons

Changed the consignment process for the users way too much to their detriment. Ripped off sellers by claiming items were not quality enough to be sold, then sold them for the company instead of the seller if the seller chose to "recycle" the items. This is theft. "reject tags" can be seen on photos of items for sale by the company on their account/ebay. Changed the process and didn't give sellers options to get their own property back with a reasonable method or cost.

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5.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I enjoyed the people i worked with.

Cons

Wish pay and compensation better

1.0
22 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

"Friendly" teammates Cheap snacks good hours Discount on product, and free delivery/pickup in warehouse.

Cons

No communication between anyone, one team has no idea what the others are doing, and efforts get duplicated. The office side, there's an ego problem there, the 'higher-ups' don't want new ideas, they want their ideas to be followed whether or not they actually work. They've lost a lot of people in the last year, and the concept, while a neat idea, is looking to be hard to sustain. They're running behind by months, and have stopped receiving product until they get caught up.

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Swap.com Response
9y
Thank you for the feedback! Swap.com actively engages our staff for suggestions and their thoughts on how to improve the daily experience. We wish you the best in your future endeavors.
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