Great employee discount - Sales Consultant Swarovski Employee Review

4.0
7 Nov 2019
Recommend
CEO approval
Business outlook

Pros

free jewellery every once a while employee discount

Cons

no longer have individual commission stressful to meet sales goal

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled to read from the title of your review, that you enjoyed the "Great employee discount” as this is one of our most revered benefits and we love when our retail associates can showcase our product. As for your “Cons”, it seems you are disappointed that we do not offer our Sales Consultants individual commission, we do however offer them a bonus when the store and company reach their targets. The new retail bonus program at Swarovski was rolled out about a year ago out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire company including our online sales. We believe that in an environment where everyone together works as a team to achieve our goals our customers will receive better service and our associates will have a more positive work environment. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company.

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5.0
20 Jun 2026
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Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
Recommend
CEO approval
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Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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