Very Decent Retail Sales Job - Retail Sales Associate Swarovski Employee Review

5.0
15 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Clean and beautiful work environment, streamlined management, good benefits for full time employees, extensive and continued training programs, dedicated and motivated teams, sales incentives (though sometimes unclear), good customer relations, and a decent employee discount.

Cons

The pay and overall work environment is less 'Luxury' than the brand is looking for. The brand story is very much leaning towards hip and fashionable but luxury items, but this isn't reflected fully in the compensation and the some aspects of work environment. The music and dress code in stores for example, are more fast fashion leaning then luxury high end retailer leaning. I wish the compensation was more competitive to luxury, high end retailers. Additionally, the sales goals are often lofty and unattainable, which can be discouraging and doesn't allow room for growth/promotions/incentives.

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Swarovski Response
5y
Dear Colleague Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and work environment are not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Thank you also for sharing your reflection on music and outfit. We will pass it on to the appropriate department. We also encourage you to share your observations, opinions and comments directly with your leader, local or global HR department. We wish you many successes in your career at Swarovski.

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20 Jun 2026
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Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
Recommend
CEO approval
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Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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