Ok - Sales Associate Swarovski Employee Review

3.0
19 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Not much really. Pay is good

Cons

Very clique. Not much diversity

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. We aim to promote a culture where performance is aligned with shared goals and increasing collaboration within the store environment. Our variable pay plans recognize the significant value of the interaction of our employees with consumers and the impact this has to the business performance. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely matter. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Our hope is to make each individual employee, feel that they are valued.

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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