Constant Leadership infighting - Anonymous employee Swarovski Employee Review

3.0
24 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

solid product offer, expansive distribution, nice offices, ok benefits, some solid leaders, kind and helpful junior team members, strong back of house support from Cranston.

Cons

budgets change constantly, some senior leaders are toxic and without integrity, amount of reinvestment in business diminishing, quality of product diminishing, salaries mostly on low end, international executive leadership frequently undermining each other and infighting

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Swarovski Response
4y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that during the time you were employed with the company. As always, we wish you all the best in your career and private life.

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5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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