It’s nice if you get in the right circle of upper management. You’ll be a politician though. - Anonymous employee Swarovski Employee Review

1.0
10 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible time, homeoffice, nice location, yearly bonus, company phone.

Cons

Well, unless you’re personal friend with the upper management, or you like to talk a lot around looking like you do everything or being the classic opportunist you can forgive to be recognized and promoted. In many years I’ve seen the worst being promoted simply because personally we’ll connected with the top management. Unskilled people running whole departments and doing big damage. Huge salary gap if you come from abroad… they’ll heavily underpay you if you don’t come from Switzerland.

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Swarovski Response
4y
Thank you for your review. We want to ensure you that your concerns are heard, as feedback is crucial to the improvement of our company. Equally important to us is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. We’re sorry that you obviously did not share this experience. As always, we wish you all the best in your career and private life.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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