cons far outweigh the pros in my opinion - Sales Associate Swarovski Employee Review

2.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Reasonable pay, good discount, flexible hours, training material is decent, opportunity to move up to key holder should you want to

Cons

Sales and shop moves thrown about here there and everywhere, with no regard for holidays like New Year’s Eve/xmas eve, and no consideration of the late hours needed to move store after hours on those days. Products are bad quality, sales tactics are pushy and forced. Company claims to be climate change conscious but prints mile long receipts, and sends out wasteful unnecessary packaging and shop displays, sizing for items is limited which makes serving customers who need larger or small sizes uncomfortable and embarrassing at times. Constant sales and promotions feel desperate and beggy especially when you have lots of regular customers

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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