Very difficult financial situation, toxic culture, incompetent leadership team - Director Swarovski Employee Review

1.0
27 Jun 2024
Recommend
CEO approval
Business outlook

Pros

It is not as shiny as their crystals

Cons

Political, toxic culture People are treated unfairly No career development unless you know the right people

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Swarovski Response
1y
Thank you for sharing your feedback with us. We at Swarovski hold the well-being of our employees in the highest regard. We are committed to fostering a supportive and inclusive environment across all levels of our organization, from our retail locations to our corporate offices and production sites. We want to assure you that we take any allegations of bullying and workplace harassment with utmost seriousness. We have robust policies in place, including confidential reporting mechanisms and immediate action procedures, to address such concerns. In addition, we have a structured escalation process to provide additional assistance if needed. We are dedicated to continuous improvement and thank you for helping us enhance our workplace culture.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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