It's about the color of your collar here - Distribution Center Sweetwater Employee Review

3.0
2 Oct 2014
Recommend
CEO approval
Business outlook

Pros

You've likely heard about the free arcade, the cafeteria, the slide, and the fitness center. Yes, these are real benefits to working at Sweetwater. If you're in sales, you have access to an instrument lending library, tons of incentives, and a comfortable working environment. There's a DVD/video game lending library open to all employees. Warehouse employees can move from part time to full time after roughly three months if their performance is adequate.

Cons

I'm glad to work for Sweetwater, but I hate how the warehouse is treated as second-class citizens. It's no secret. Obviously you want to reward profit centers, but we are truly treated as disposable. The starting wage is much lower than any other entry-level warehouse job in the area, by several dollars an hour. The raises are unpredictable and based on tenure, not performance. Lots of college students working in the warehouse, which can be either fun or annoying, depending on the person and the day. Mandatory overtime with literally no warning (I mean at 4:59pm, you're told that you're staying til 7). Oh, and classic rock / 80s hair metal blasting all day long. Bring some aspirin.

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Sweetwater Response
11y
Thanks for your candid comments; hearing from our employees is vital to us and helps us to make positive changes. We have been studying comparative wages in our market for some time, and just this month (March 2015), which is our normal time to annually change rates of pay, significantly boosted the rate of pay in a number of departments where we have hourly employees, including the Distribution Center. (See the recent review of March 3, 2015, posted by another hourly employee in a different department.) The response to this has been overwhelmingly positive; we have heard from scores of employees who are delighted that we were able to make this positive change that mirrors all the other great things we have to offer as an employer. We greatly value ALL of our employees and hopefully this recent change will encourage those interested in staying with Sweetwater for a long term career. Jeff McDonald, Senior VP of Human Resources

Explore other reviews about Sweetwater

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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