Walking the talk is a key problem at Swiss Re, appreciating employees in a meaningful way (instead of doing things in a check-box approach) is lacking. Senior management are out-of-touch and do not connect with the clients and markets and do not get involved in helping to seal the deals. They are very much led by what consultants have to offer. It's all about reporting, reporting, reporting and skills in powerpoint and presentations will land you the promotions, not actually being good and diligent at the job. The senior management are too removed to understand what's required anyway.