Problems and more - Dispatch Swissport Employee Review

2.0
21 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Enjoyable job in a long term industry. You’ll walk 5-11 miles per day and lose weight easily if you want.

Cons

£12/hr shift Salary is too low for the responsibility and workload. Nobody receives a contract means it’s zero hour. You will at your own parking for months until your ID vetting pass arrives. Sore feet after 5-11 miles walking daily fast paced most of it. Under-staffed puts more pressure on everyone. Staff turnover is very high. A lot of broken equipment nobody seems to repair or take away. Lack of PPE means you’ll work in rain and get soaked regular. No ID means you’ll need accompanied all day but no staff to do this makes it harder to do your job. Not progressing as stuck on the same 2 types of aircraft from day one. Almost no perks. Nothing off flights, 20% discount off expensive airport food. Can’t use duty free for alcohol even when not working. Men’s toilets haven’t been cleaned since it was built by the looks of it

Explore other reviews about Swissport

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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