Professionalism at its finest! - Tech Support Swizznet Employee Review

5.0
8 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Easily one of the most professional interview processes I have been through. Everything was scheduled well and on point. Once through the doors, my opinion of this company only went up. Everyone always has a good nature and a willingness to help no matter what the issue.

Cons

I can think of none at this time.

Explore other reviews about Swizznet

5.0
7 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Easy simple work definitely recommend working there

Cons

could have better coffee and snacks

4.0
30 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Work from home Relative freedom from micromanagement If you thrive on customer interaction, this is a great role Swizznet has the most customer-focused tech desk I've ever been on. They don't talk about users as if they are a burden or every issue is a user-error. They treat every customer issue as important and as urgent as they would their own tickets. They expect all techs to do the same.

Cons

Sometimes the workload and expectations are heavier on some than others pay isn't super competitive and you sometimes feel undervalued and underappreciated. Is not for those who are moody, unfriendly, or don't like working from home

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