Relationship means favoritism; please don’t disguise it as ‘people skills’. - IT Manager Symetra Employee Review

1.0
12 Feb 2018
Recommend
CEO approval
Business outlook

Pros

• You don’t have to work that hard to get a paycheck • If you’re at the point in your career where you need to chill out before retirement and you don’t care to actually do anything to improve IT; this is the place for you.

Cons

• If you speak up about poor management decisions, just hand in your badge because you’re done. • Being an IT Architect has no accountability and no real requirement to execute on anything. The company has so many Architects yet IT is a disaster. • IT at Symetra is largely outsourced so you can always put the blame on the outsourced vendor. People call Senior IT Management Teflon because the results of their asinine decisions never sticks to them.

Explore other reviews about Symetra

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

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Symetra Response
1mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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