Striving for mediocrity - Anonymous employee Symetra Employee Review

3.0
4 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits Nice location People generally treated with respect Good balance of gendor OK to be gay

Cons

Lack of strategic vision Absent CEO overworked front-line managers Lack of opportunities for CSRs to advance

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Symetra Response
13y
Thanks very much for your post — and for highlighting both the things you like about Symetra and the opportunities we have to improve. We do strive for a diverse workforce and a work environment that is comfortable and respectful. Regarding employee feedback, I know that having more frequent conversations with employees at a variety of levels is a priority this year for several senior leaders. Our values are forged every day by how employees work with our customers, distribution partners and one another. I would welcome hearing your ideas on how we can better express and live our values. I invite you to continue the conversation. You can reach me at 425-256-8100, then press zero and ask for Jennifer Sharp.

Explore other reviews about Symetra

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

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Symetra Response
2w
From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

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Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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