Over their heads - Practice Consultant Symplast Employee Review

3.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Remote work, good no, great coworkers that have each other's back as much as possible considering the mess we have to work with.

Cons

The 3 stars are for the CS/Tech teams, not management. The CEO always pushes for more more more yet gives less and less. He demands everyone give more than 40 hours a week, more than 9-5 but does not offer additional compensation. He sets unrealistic expectations and doesn't provide adequate support or encouragement. They laid off a bunch of really good and caring people leaving those that remain to struggle and suffer. The company has never been profitable and payroll runs behind frequently. Parts of the system are only partially functional, missing huge components that impact the end user's business. I can't believe their investors have been so patient.

Explore other reviews about Symplast

5.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Passionate group of people who genuinely want to improve and materially impact the business of aesthetics. -Really strong product, with emphasis on consistent improvement of both UX & features. -High upside potential for both earnings and impact… big goals = big opportunity - Dynamic environment where evolution is constant

Cons

-Typically challenges seen in high growth organizations… things move fast and you have to embrace that change is a constant -Some processes are unique to the organization

1.0
5 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented people who truly care about what they do. It’s an Apple-first company with great MacBooks. The company is not afraid to spend money on good tech. Plus, it’s remote.

Cons

Working at Symplast was a soul-crushing experience. The negative reviews here do not lie. I don’t know a single employee who is truly happy there. The culture is the worst I have experienced in my career. This stems from leadership at the top. The CEO exhibits narcissistic and egotistical behavior that sets the tone for the entire organization. Rather than leading, he relies on intimidation and fear. It is very much “his way or the highway.” Differing viewpoints are not tolerated. This pattern is consistently echoed by current and former employees. The company cycled through four executive leaders in a single year, which speaks volumes about leadership stability. Priorities change constantly, creating ongoing stress and confusion for teams. HR is effectively non-existent and engages in questionable practices. Employees should carefully review the employee agreement, which appears designed to discourage employees from speaking out. That’s how bad it is. Talk with former employees, and you will hear strikingly similar experiences. Do not take a job here unless it is your only option. You will regret it.

3
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