Immediate team was great, but still a corporation. - Customer Service Representative Synchrony Employee Review

4.0
26 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I had a great team and supportive manager. Good benefits and easy to get time off.

Cons

Customers calling and screaming at you. Business decisions were made from the very top and didn't actually take into account how they would actually function or affect customer interactions.

Explore other reviews about Synchrony

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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