No time in between calls - Customer Service Representative Synchrony Employee Review

2.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits, very understanding when it comes to personal situations.

Cons

No time in between calls, handling multiple client accounts simultaneously, getting written up and terminated for reasons that should have been coached first.

Explore other reviews about Synchrony

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility. Remote. Benefits. No meeting Fridays for some folks.

Cons

Everything else. Horrible management and leadership. Evolving into top down culture.

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