Pros
I love the team I work directly with. I love my direct supervisor and my executive director. The work is meaningful.
Cons
I have worked here for almost 8 years. A few years ago they switched from a once yearly merit based increase to something called a quarterly wage investment. That means that each quarter, 4 times a year they issue a smaller wage increase. This has screwed everyone over big time. When it was merit based you were rewarded for working hard and that reflected in merit based increases. I used to average 3-4+% a year. People who didn’t work as hard or had poor attendance didn’t get the same. Now with the QWI everyone gets the same increase no matter what. The incentive to work harder has been removed. Now I get the same increase as people whose productivity is horrible. Not only that, this year the past 3 increase have been .375%. It’s a slap in the face. We are busier than ever. Asked to do more than ever. And the raise is barely 9 cents per quarter. We won’t even hit 2% total increase this year and the cost of living is higher than ever. If you are looking for a job with room for growth with your wages this is NOT it. Corporate does not care about technician employees. They get rid of benefits (student loan repayment program, gas bonus, etc) with no mention of it. They just disappear. If you think this is a company that takes care of its entry level workers that is simply not the case.